terms and conditions

Welcome to the online store www.panagtools.gr.

By visiting the website or using material from these websites, you accept the following terms. Please note that you may not use the Site if you do not accept the following terms.

1. Protection of personal data

Panagtools.gr ensures compliance with the principles of Personal Data Protection when using the services of this website regarding e-commerce and distance sales, in agreement and compliance with international, European and internal Greek law and specifically with the provisions of Law 2251/1994 on consumer protection, Directive 2000/31/EC and PD 131/2003 on electronic commerce, as well as Law 2472/1997 on the protection of individuals and personal data such as has been supplemented by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000 and article 8 of Law 2819/2000 and directives 95/46/EC and 97/66/EC.

2. Data deletion

Panagtools.gr expressly declares that it will not make any illegal or unfair use of your personal data and does not transfer in any way and for any reason to any third party the personal details and information of the users/visitors. Upon your request, your personal information is permanently deleted and is not provided in any way to anyone. The submission of information for the purpose of using the services of panagtools.gr is subject to a declaration of liability according to Law 1599/1986 and therefore any false declaration of information may attract the penalties provided for in article 22 par.6 of the law.

Minor visitors/users of this website may access its services only with the consent of their parents or guardians.

3. Personal data

Our company takes every possible care to receive your complete and correct information from you. Therefore, our company bears no responsibility in the event that any of its contractual or legal obligations are not fulfilled correctly and/or on time due to your sending incorrect personal information.

In particular, any notification that will be made to the email address that you will have given us (e.g. for the lack of product availability, etc.) will be considered valid even if it is not delivered to you due to an error in the information you have provided. The same applies to the contact and shipping address of the products as well as the contact telephone numbers. In any case, you are required to update your information every time there is a change in it.

For your own better service and to facilitate your future purchases, you should register as a user of “panagtools.gr” when you first send an order request to our company, that’s why when you first send an order request – visit us to open an account with us and create a user profile (Name and e-mail), using your own unique security codes (username & password). When you register as a registered user, the company may and you as a registered user accept the installation of a system of session cookies solely for the purpose of identifying you and your transactions to create your history as a customer that appears on your personal page and is visible only to you. The above session cookies have the exclusive purpose of serving the better management of your profile and your transactions so that you are not obliged to declare your details from the beginning every time you visit panagtools.gr. Session cookies are deleted as soon as you are deleted as a registered user.

Our company collects your absolutely necessary personal data, exclusively and only in the context of conducting transactions with panagtools.gr and our communication with you for the completion of the transaction between us. In any case, you have the possibility of unrestricted access to your data and to request the deletion of your data. You are also entitled to exercise all your rights from articles 11-13 of Law 2472/1997 at any time. In any case, your data is kept by our company only for as long as you are a registered user of panagtools.gr and/or for as long as your transactions with us are carried out and they are deleted as soon as you are deleted as a user and/or the transaction with you is completed .

Your personal data is not communicated to any third party and is managed exclusively by our company, with the exception of:

The data related to the execution and settlement of electronic payments by credit card

The data that is absolutely necessary for the execution of your order by the companies cooperating with us.
All of your data are protected and managed in accordance with the terms and rules of Greek legislation and in particular Law 2472/1997, and our company strictly follows all the rules established by the relevant legislative framework. Also, all of your data, information and transactions are governed by the principles of privacy of communications (electronic and non-electronic) and commercial transactions and all necessary measures are taken to protect and ensure their privacy during transmission and/or and execution of transactions.

The user – consumer – member of panagtools.gr should also protect the privacy of his data and not make disclosures to third parties (even through his negligence) nor allow the use of his data by third parties. It is also recommended to change the user code (password) at regular intervals. The company reserves the right for any possible damage caused by a culpable violation of the above obligations of the user – consumer – member of panagtools.gr. Finally, in order to complete the order process, you accept the sending of automated or personalized electronic messages both directly to your PC and personally to the electronic address you have notified us as well as any telephone communication on the telephones you have notified us, by employees of the company us.

4. Cookies we collect:

We use cookies on our Website to manage sessions, to provide personalized web pages, and to tailor advertising and other content to reflect your particular needs and interests. Cookies can also be used to compile anonymous, aggregated statistics that allow us to understand how the public uses our website and help improve its structure and content. We cannot ascertain your personal identity from this information. You can modify your browser settings to reject some or all cookies, except those that are absolutely necessary. You should be aware that some features are only available through the use of cookies and if you choose to reject cookies, these features may not be available. In general, there are the following categories of cookies used on our website.

  • Necessary cookies are essential for the proper functioning of our website, they allow you to browse and use their functions, such as accessing secure areas or using the shopping cart. These cookies do not recognize your individual identity. Without these cookies, we cannot offer efficient operation of our website.
  • These cookies allow our website to remember user choices such as username, language or region to provide enhanced and personalized features. They can also be used to provide services requested by the user, such as viewing videos or using social media. The information collected by these cookies can be made anonymous and it is not possible to track browsing activity on other websites. If you do not accept these cookies, the performance and functionality of the website may be affected and your access to its content may be limited.
  • These cookies collect information about how visitors use our website, for example, which pages they visit most often and whether they receive error messages from websites. These cookies collect aggregated, anonymous information that does not identify any visitor. They are used exclusively to improve the performance of a website. Alongside our company’s internal statistics system, Google’s external Analytics application also assists in providing statistical data.

This cookies policy may be modified at any time. It is recommended that you regularly refer to this for any changes.